Microsoft Internet Explorer 8: Automated Troubleshooting & “Fix-it for Me” Resources

 
In the past few days I’ve had to forward these links to a number of people . . . so it must be time to document Microsoft’s Internet Explorer 8’s Automated Troubleshooting Services & "Fix-it for Me" Resources.  
 
Microsoft’s Automated Troubleshooting Services:
 
    • Microsoft Product Support ReportsMicrosoft Fix it tool to automatically collect system configuration information for use by IT and Support Professionals to troubleshoot issues with Microsoft Windows, Exchange, and SQL Server.
 
Microsoft’s "Fix-it for Me" Solutions:
 
    • KB282402 – Enable 10 Internet Explorer Download Sessions (Default = 6)
    • KB813444 – Cannot log in to or connect to secured Web sites
    • KB813444 – Re-registering Internet Explorer .DLL Files
    • KB822521 – Disable Internet Explorer Script Debugging
    • KB923737 – Reset Internet Explorer Settings
    • KB945402 – The Internet Explorer icon is missing from your desktop
    • KB957700 – Uninstall or remove Internet Explorer 8 –
    • KB962963 – Cannot move Menu Toolbar to top of window.
 
Known 3rd Party Issues:
 
    • KB968129 – Error message about the Skype 3.8 IE Plugin when you start Internet Explorer 8: "Internet Explorer 8 is in a special no-add-ons mode so that you can fix a compatibility problem with Skype 3.8 IE Plugin" (NOTE: Ensure Skype is updated.)
    • KB968136 – How to fix incompatibility problems between Internet Explorer 8 and the Google Toolbar  (NOTE: Ensure Google Toolbar is updated.)KB968513 – Internet Explorer 8 may prompt you with the following message when you type inside the Address bar: "Download Windows Search to improve history and favorites results" (NOTE: May require Windows Search.)
    • KB968916 – The PDFCreator Toolbar add-on may not be compatible with Internet Explorer 8.  (NOTE: Ensure PDFCreator Toolbar is updated.)KB969227 – Compatibility issues with HP Smart Web Printing  (NOTE: Ensure HP Smart Web Printing is updated.)
    • KB970962 – Internet Explorer 8 may stop responding or crash when a certain version of AVG Safe Search is installed. (NOTE: Ensure AVG Software is updated.)  
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About blakehandler

BLAKE was a Microsoft MVP and award winning programmer with over 20+ years experience providing complete Windows and networking support for small to medium sized businesses. BLAKE is also Jazz Musician and Instructor for residential clients on the Los Angeles West Side.
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