Microsoft Releases “Product Support Reports” for Windows XP & Windows Vista

Posted on April 25, 2009 by blakehandler
 
Windows 7’s "Problem Steps Recorder" and "Action Center" are powerful new features to help resolve your Windows system problems.
 
While not as powerful has these new Windows 7 features, Microsoft has released their Microsoft Product Support Reporting Tool (MPSReports) utility that facilitates the gathering of critical system and logging information used in troubleshooting support issues. This information helps diagnose problems in the software quicker and provide solutions.
The MPSReports tool offers the ability to select the particular scenarios for which system configuration data will be collected:
    • General
    • Internet and Networking
    • Business Networks
    • Server Components
    • Windows Update Services
    • Exchange Servers
    • SQL & other Data Stores (MDAC)
 
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About blakehandler

BLAKE was a Microsoft MVP and award winning programmer with over 20+ years experience providing complete Windows and networking support for small to medium sized businesses. BLAKE is also Jazz Musician and Instructor for residential clients on the Los Angeles West Side.
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